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Shipping Polices

Shipping Policy:
 
We at GreenPartStore.com will do everything in our power to ship your order in a timely manner.  On average, orders are shipped within 1 - 2 business days (Monday thru Friday) after the order is placed. During peak Spring/Summer order season shipments may be delayed a day or two due to outstanding demand. Please order well in advance of date that the item is needed by. Remember UPS only delivers Monday thru Friday unless special arrangements are made.
 
Orders ship form our web site warehouse at 110 S 2nd St., Watseka IL 60970.

Our system is set up to minimize back orders. However, if this occurs, the long term back ordered item will be deleted from the order and a credit will be issued to the original method of payment. Out of stock items will be ordered from John Deere and will require 3-4 days turn-a-round time. 

Availability: Usually available.  What does this mean? While we keep a substantial inventory of John Deere parts on hand in our two large warehouses, no dealership can keep every part on hand at all times. We draw from our own extensive supply plus the inventories of our 13 brick and mortar John Deere dealership locations. We are also located within 3 hours of the largest John Deere parts warehouse in the world which provide to us overnight delivery 5 days a week. Usually available means that the parts on our site were available from one of these sources at the time the part was added to our web site. If not in stock these parts are available to ship as a rule within 1 to 2 business days of the date of order. 
 
Our preferred shipper is a new, more affordable, shipping method, UPS SurePost. UPS
SurePost is a partnership between UPS and the USPS that they call UPS SurePost. With UPS SurePost packages are picked up by UPS at the end of our shipping day along with the UPS packages. UPS processes the packages along with the other Ground packages and transports them to your Post Office for final delivery by US postal workers. This new low cost shipping method is only available to high volume shippers like GreenPartStore.com.  The savings normally range from $2.00 to $4.00 less expensive than UPS Ground. *Some restrictions apply.

*Order must weigh less than 10 lbs. UPS SurePost will only show as a shipping option if your total order weight is less than 10 lbs.
*Time in transit is normally 1 day longer than UPS ground.

You can also choose from a variety of other UPS options. UPS Ground Residential, which will deliver your package 1-5 business days after it ships. To see a UPS Ground Time-in-Transit map click here. UPS 3-day select is the 3-business days after ship day option. UPS 2nd day air service will deliver your package 2 business days after the day the order ships. UPS next day air gets your package to you the first business day after it ships. Please remember to add a day or two to these delivery times to allow for order processing.

These shipping times are for examples only. Be aware that the day the item ships, does not count.  2nd day means 2 business days after the day the order is shipped. The day the item ships depends on the volume of orders and the availability of product. It is best to plan ahead so that you receive your orders well in advance of the event they are ordered for. Please note that our shipper pickup time is normally around 4:00 pm Central Time each day. Orders placed after 2:00 pm will probably ship the next day.

Our second shipping option is USPS Priority Mail. USPS, Priority Mail now offers detailed tracking. Packages now receive up to 11 scans during the delivery process. We do not recommend Priority Mail or any USPS shipping option for any order that is of a time sensitive nature.

Please note: ORMD products which include all aerosol containers are not allowed to be shipped by Premium UPS shipping methods which include 3-Day Select, 2nd Day Air, Next Day Air or any International shipping method.
 
Please note: GreenPartStore.com makes no shipping guarantees other than those advertised by our shippers. Please send us an e-mail with details explaining any claim you may wish to pursue. We will file the claim with the shipper for you.

International Shipments:
For International shipments we now offer UPS Worldwide Expedited and UPS Worldwide Express. This service does offer package tracking. We also offer USPS Priority Mail International. This is the most economical way to ship packages out of the United States but does not have a very dynamic tracking system. 
 
On international orders all import/export duties, taxes or brokerage fees are the sole responsibility of the purchaser.

Taxes:
 
By state laws we must charge Illinois and Indiana state residents 7% sales tax. At this time we are not required to charge sales tax to residents of any other state.

 
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