You can place an order directly through GreenPartStore.com by searching for the part or product you need, adding it to your cart, and completing checkout online.

Before submitting your order, please review your part numbers, quantities, shipping address, and contact information.

No. You do not need an account to place an order. However, creating an account can make it easier to track orders, view order history, and request returns when needed.

Yes. After your order is successfully placed, you should receive an order confirmation by email. Please keep this email because it includes important order information, including your GPS order number.

You can check your order status by logging into your GreenPartStore account or by contacting customer service with your GPS order number.

If you contact us, please include the name, email address, and phone number used on the order so we can locate it faster.

If you need to cancel an order, please email us as soon as possible at [email protected].

Please include CANCEL and your GPS order number in the subject line. Orders can only be cancelled within the 1 hour cancellation window before processing begins.

The best way to verify fitment is to provide your John Deere model number, serial number, and, when possible, your machine PIN.

Parts can vary by model year, serial-number range, equipment configuration, and installed options.

Many John Deere machines use different parts depending on serial-number breaks, production changes, and installed options. A part that fits one machine may not fit another machine with the same model name.

Providing your serial number or PIN helps reduce the chance of ordering the wrong part.

Photos can help in many situations, especially when identifying a damaged part, decal, label, connector, attachment, or hardware location.

For the most accurate help, please include photos along with your model number, serial number or PIN, and any part numbers visible on the machine or part.

We can help verify parts using the information you provide, but fitment can depend on machine configuration, serial range, and previous repairs or modifications.

If you are unsure whether a part is correct, please contact us before ordering.

NLA usually means “No Longer Available.” Obsolete parts may no longer be available from the manufacturer in their original form.

In some cases, a substitute or updated part number may be available.

When a part “subs to” another part number, it usually means the original part has been replaced, superseded, or updated to a different part number.

If you have questions about a substitution, please contact us before ordering so we can help review the information.

Orders generally ship within 1–2 business days, Monday through Friday, after the order is placed.

During peak Spring and Summer order seasons, shipments may be delayed due to increased demand. We recommend ordering well in advance of the date you need the item.

Orders ship from the GreenPartStore web warehouse in Watseka, Illinois.

GreenPartStore
1753 N State Route 1
Watseka, IL 60970

“Usually Available” means the part is typically available through GreenPartStore, AHW dealership inventory, or John Deere parts sources.

It does not always mean the item is sitting on the shelf at the time of order. If the part is not immediately in stock, it may need to be ordered before it ships.

Tracking information may be emailed before the carrier has fully scanned and updated the package. In many cases, tracking begins showing movement after the carrier scan later in the day.

Expedited shipping options may be available during checkout. Expedited shipping can reduce carrier transit time, but it does not guarantee that an unavailable or special-order part is already in stock.

If timing is critical, please contact customer service before ordering.

Expedited processing and expedited shipping fees are non-refundable. These fees often involve costs that are incurred right away, such as ordering parts into stock or selecting a faster shipping service.

If you have a question about a specific order, please contact us and we will review it.

We work to minimize backorders whenever possible. If an item is unavailable or delayed, customer service may contact you with available options.

If a long-term backordered item cannot be fulfilled, it may be removed from the order and credited to the original payment method.

Before sending anything back, please request an RMA, which stands for Return Merchandise Authorization. This allows our team to review your return and send the correct return instructions.

Please do not send parts back without an approved RMA, as this may delay processing or prevent us from properly handling your return.

For full details, please review our